Emerging eCommerce Trends In 2020

The eCommerce industry is gaining steady momentum and has become the talk of the hour, as multiple industries are working in it's platform as a part of their regular business functions.

It stays as a giant in the shopping industry, where certain industries are stagnant offline or lagging behind and also becomes extremely beneficial in quick deliveries at rush hours.

Top uses of the ecommerce industry are

Increases work efficiency,
decreasing workload,
improving accuracy,
refining service and customer relations
resolving security issues on a vast scale

Ecommerce easily has the capability to  reach the most remote areas and this is one of the biggest reasons why they are being adopted worldwide especially by commercial, technical and  personal sectors.

As per the report ecommerce businesses have a lot of potential and 265% growth rate, from $1.5 trillion in 2015 to $5.9 trillion in 2023. And the  global online retail sales figure is expected to reach 17.5 % in 2021.

Upcoming top eCommerce trends to watch in 2020.

In personal sectors the upcoming ecommerce trends are

Ethical eCommerce
Seamless Omnichannel Experiences
No Personalization

In Technology sectors the upcoming ecommerce trends are

Headless eCommerce
Progressive Web Apps
Micro Animations
Visual Search
 Voice Search

In Commercial sectors the upcoming ecommerce trends are

B2B Transformations
Let's start to discuss one by one sector


Personal sector

Ethical ecommerce

It is expected to be Consumer awareness of the environment and ethically produced items will be going to hike in the eCommerce trend in 2020.

In this digital age it is well and easy for the consumers to understand the real or hidden impacts and costs of eCommerce and consumerism.

Omnichannel Experience

Merchants who have a great knowledge in marketing through various channels can successfully build the customer satisfied  products.

This omnichannel strategy thrives on consistent product experiences across the marketplace.


The individual experience truly impacts the knowledge of  the  cognitive solutions, where the customers are in their journey and where they search to identify different products for their requirements, but this method takes huge time.

Implementing Artificial intelligence (AI) in your ecommerce trend will help in to avoid time expansion in personalized experience.

These new AI-powered experiences will extend across channels, providing the most relevant encounters based on the context of a customer’s interaction.


Numerous innovations are going to invade into the eCommerce delivery business.

It's in matter that the Shipping companies are constantly looking to move towards data driven innovation shipping applications, in the peak search of this AI is considered to be the future of shipping.

 AI technologies data-driven supply chains could bring previously unimaginable levels of optimization in the shipping.

Already automation vehicles started to input  in shipping like drone service for the parcel supply and more interestingly the  Self-driving robots are being in test practice for delivering your online purchases at your door with no delivery person.

Technology Sectors

Headless eCommerce

Headless ecommerce is a solution that allows a store’s ecommerce platform to be completely decoupled from the frontend presentation layer.

While compared to the monolithic systems, the headless architectures and lean microservice stacks deliver an improved agility and performance in the eCommerce system.

Here we can expect the benefits that can be delivered almost immediately.

Progressive Web Apps

Progressive web apps PWA’s emerging evolution in mobile commerce in 2020.

With the help of PWAs, the customers can easily interact with the brands, about their expectations  like how they want and where they want in a completely seamless manner.

Micro Animations

The trending animated icon application impacts on eCommerce experience, and this visual animation helps to increase the user experience and also increases  the conversion rate.

Visual Search

Today's Youth most of the time engage them on the internet and they use to search for the products online, for these users  the visual search going to be boon

Visual search makes use of  augmented reality technology, where  AR makes visualizing the product in your life possible, and it's known fact that AR going to plays an important role in the online purchase.

And it's peak time to redesign your ecommerce website in which it supports the visual search base and this modification will reback you 30% increase in your ecommerce revenue.

Voice Search

People use this trend they use voice as an input to search.

People are increasingly relying on voice assistants like Google Assistant or Amazon Alexa to do everything from check the weather to buy products online.

And its most expected medium to rise over in upcoming years.


Chatbots allow stores to communicate with thousands of customers while giving them the feeling of personal attention and thoughtful recommendations based on their responses.

And reports predict that 80% of businesses will be going to use these chatbots in 2020.

Commercial Sector

B2B Transformation

In 2020, B2B ecommerce will shift its traditional business from product-centric to a customer-centric focus.

This will expand new channels and opportunities in the targeted marketplace.

The market report predicts that in five years this platform could reach more than 30% of global corporate revenues.

In the tip of 2020, this ecommerce platform is fully loaded by the buyers and builds a platform to purchase for the products at their doorstep.


Expecting that a lot of new ideas will pop up in the ecommerce industry and retail as the year progresses. But the time will be the answer,  whether these discussed trends will work out or not.

If you interested to build your ecommerce website then kindly visit us https://techocupar.com, we build your website with latest and upcoming trends and if you have queries feel free to discuss with our experts at Skype: Techocupar and in whatsapp +91 94894 72059

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